Saturday shift
Nakagraveyard shift ang lola ninyo. Off na ang mga colleagues ko, at may 3-hour shift pa ako. This actually happens every Saturday. Right now, 11:25 PM to be exact, I started at 10:00 PM and this will end at 1:00 AM. The good thing about my Saturday shift is that it’s only 3 hours on duty, but on weekdays, my shift starts at 10:00 PM and ends at 7:00 AM. I’ve been working as a call center agent for 2 years now and counting. I admit, this is not an easy job, especially since we work the graveyard shift—dapat nga nun tulog na ang tao. On this shift, I was assigned to receive calls, make call backs, and respond to emails. Since it is Saturday, it is considered low call volume, which means I don’t usually receive many calls compared to weekdays. On weekdays (Monday to Friday), we have lots of calls every single day, and after that long shift, we all look like zombies ...